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Sparklight’s out: Boise area hit with major outage

Fast in the Morning Wild 101
Idaho Business pres. by My 102.7

Customers of Internet Service Provider Sparklight (formerly Cable ONE) are without use of their service this morning.

Update: Service was restored to most customers early in the afternoon.

Facebook neighborhood groups are flooded with reports of an outage across Boise and Meridian.

The company’s customer service line has a pre-recorded message informing users that “emergency repairs or planned upgrades are happening in your area. Your TV, internet or phone service will be intermittent or offline.”

[CNBC: Cable ONE is most expensive home Internet provider]

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Boise Regional Realtors
Tamarack Summer

The company said in a Facebook post shortly before 7am that a fiber line cut caused the issue and “may take several hours to resolve.”

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