Earlier this week, we told you about a decision by Boise’s redevelopment agency to skip collecting monthly parking fees in its garages.
The next morning, several customers who usually park in one of those garages got an email telling them they would have to pay up.
What’s more confusing — some of those same customers already had been informed that they wouldn’t have to pay.
“We regret to inform you there was an internal miscommunication regarding waived parking fees for April,” the email from ParkBOI said. “Currently, your regular monthly fees for April are still due on or before our extended payment terms of April 20th, 2020.”
Confusion and complexity
What happened? Confusion and complexity.
The 11th and Front garage was built by Ball Ventures Ahlquist. Some of the spaces in it are owned by the Capital City Development Corp. It is managed by local company the Car Park.
What that means for customers who park there? Some will get a waiver on paying for parking this month – and some won’t.
CCDC owns 250 spaces in the garage while BVA owns the rest. For car owners who have one of those assigned spaces, they won’t have to pay the April bill. But for the rest of the people who use the garage, in those parking slots owned by BVA, they were told they would have to pay.
“It’s a complicated garage,” Car Park CEO Jeff Wolfe told BoiseDev. “We operate it under the CCDC or ‘ParkBOI’ banner, but it has dual ownership. When we sent out the notice that CCDC made the decision to do the April waiver, we sent it to everyone in the garage and not just the first 250 people.”
That means 350 to 400 folks parking in the garage could still have to pay.
Car Park, BVA will work with users
But Lowe said that if someone hasn’t used their space this month, they should call the Car Park and cancel, and they won’t be charged. He said if they come back in May or June, they should be able to get their slot back.
A BVA spokesperson told BoiseDev that anyone impacted can also call them directly if they aren’t using their space – and they’ll help work through any issues.
Correction: An earlier version of this story stated CCDC leased spaces from BVA. It owns the spaces.