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West Valley will now let you call a nurse – free

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Have a medical question but don’t want to go to the doctor’s office or emergency room? West Valley Medical Center has launched the Consult-A-Nurse program.

You will now be able to call and talk to a nurse by phone 24 hours a day/seven days a week.

“We recognize the importance of offering our community a safe place that is easily accessible to answer their questions,” said West Valley Medical Center Chief Executive Officer Betsy Hunsicker. 

During a time when people are hesitant to go into an emergency room or doctor’s office, the program was created to help people make better informed decisions about their health.

[Saltzer Health to open new Caldwell Urgent Care Clinic]

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“We are currently seeing many people hold off in seeking medical care in emergent situations. This is not only a way to give those calling peace of mind, but to also encourage those who should seek care to do so,” said Hunsicker. 

Nurses will not diagnose conditions over the phone but can provide information on many subjects including diabetes care, neurology/stroke, cardiac services and men’s and women’s health, to name a few.

“We’re proud to offer this service to the community, especially at a time when so many have health-related questions. It will allow for either peace of mind or next step guidance, regardless of what the situation is,” said West Valley Medical Center Chief Nursing Officer Tracee Hendershott.

Along with answering healthcare questions, nurses will be able to help you book an appointment, find a doctor and register for classes & events.

Consult-A-Nurse is free for both patients and non-patients. For more information and the contact information, click here.

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