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Major Downtown Boise tenant CenturyLink won’t return after pandemic

CenturyLink will leave its high-profile office space in Downtown Boise, according to a spokesperson.

The phone and Internet provider operates a call center out of the One Capital Center building at 999 W. Main St. in Boise. The building currently has large CenturyLink logos along the skyline.

“Today, more than 75 percent of our people work virtually from their homes while continuing to serve and support customers and maintain our global network,” CenturyLink Corporate Communications manager Mark Molzen said. “After a lengthy discussion, we have decided to transition our people to work from home positions in Boise and Idaho Falls.”

[Feds say CenturyLink violated anti-monopoly deal in Boise area]

Prior to the pandemic, CenturyLink operated on parts of seven floors of the 13-story building according to the building directory.  The vacancy will leave roughly 100,000 square feet of leasable space empty.

A spokesperson for the building’s management company did not respond to a request for comment.

The building, which is still co-owned by the JR Simplot Company according to property records, used to house a portion of the agriculture giant’s office space. The company left the building in 2017 to move to a new custom-built space along Front St. nearby.

[Could an icon of Downtown Boise’s skyline someday get a sibling?]

In the years since owners upgraded much of the building and re-leased the former Simplot space to several tenants.

CenturyLink’s decision to leave the office space comes during a period of change in Downtown Boise. Long a primary driver of economic activity in the area, the pandemic sent many office workers to work-from-home situations. Parking garage data shows a significant drop off in usages in the core business district.

Don Day - BoiseDev editor
Don is the founder and publisher of BoiseDev. He is a National Edward R. Murrow Award winner and a Stanford University John S. Knight Fellow. Contact him at [email protected].

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