Locally owned local news.
We put readers first.

Use Boise’s parking app? Thousands impacted by ParkMobile data breach

Tens of thousands of people who used a popular phone application to pay for parking in downtown Boise had their data breached earlier this year.

At the end of March, Atlanta-based company ParkMobile announced a hack into its system compromised customer information from millions of users across the country. The breach of the country’s largest parking payment app impacted 21 million customers, including 80,000 users in Boise. Anyone who signed up with the company prior to March 17th could be impacted, according to ParkMobile Chief Marketing Officer Jeff Perkins. 

[After ICCU data breach, class action suit could bring payout to impacted customers]

Stolen data includes customer email addresses, license plate numbers, phone numbers and vehicle nicknames, if provided by the user. Mailing addresses were also breached in “a small percentage of cases,” Perkins said in an email. Encrypted account passwords were released, but not the keys required to read the passwords themselves.

The company does not collect driver’s license numbers, social security numbers, or birthdays. No credit card information or parking history was stolen.

Boise cooperating with ParkMobile

Perkins said the company addressed the weakness in the system that caused the breach.

“ParkMobile became aware of a cybersecurity incident in March linked to a vulnerability in a third-party software that we use,” he wrote. “In response, we immediately launched an investigation with the assistance of a leading cybersecurity firm to address the incident. We quickly eliminated the third-party vulnerability, and we continue to maintain our security and monitor our systems.”

City spokesman Seth Ogilvie said the City of Boise’s parking services department has been in touch with the company and they are cooperating to ensure the security of Boise’s users.

If users would like to change their account password, click here.

Margaret Carmel - BoiseDev senior reporter
Margaret Carmel is a BoiseDev reporter focused on the City of Boise, housing, homelessness and growth. Contact her at [email protected] or by phone at (757)705-8066.

Related stories